There is often high demand for some camping areas so book early to avoid disappointment. Photo: Lise Pedersen.
Before camping in a park, forest or reserve, you must obtain a camping permit and pay your camping fees.
Most camping areas can be booked online, at an over-the-counter booking office or by phone. You must pay your camping fees to secure your booking.
- Book online using the ParksQ system
- Book over-the-counter
- Book by phone on 13 QGOV (13 74 68). Mobile phone charges may apply.
There is often high demand for some camping areas during peak periods such as public holidays and school holidays. To avoid disappointment book early. Depending on the camping area you can book from three to 12 months in advance of your planned visit. Booking at least six weeks in advance is recommended.
- Pre-paid camping credits and Christmas Vouchers
- About the ParksQ system
- Booking number and camping tags
- Over-the-counter booking offices
- Permits for special groups
- Alterations and cancellations
Pre-paid camping credits and Christmas Vouchers
Camping credits allow frequent or nomadic campers an easier way to pay for camping. By buying camping credits in advance you can pay for online or self-registration camp sites on the road without providing credit card or personal details for each booking.
Just in time for Christmas! Camper Credit Vouchers could be the perfect gift for your friends, family, and loved ones. Contact us at firstname.lastname@example.org to find out more.
Credits are valid for 12 months (credits unused at the end of this time are forfeited) and can be used to pay for:
- online and self-registration camping permits
- vehicle access permits.
Camping credits do not guarantee or reserve a place at camping areas as bookings are subject to availability. Customers with credits must have a valid camping permit before setting up camp.
About the ParksQ system
Queensland Parks and Wildlife Service (QPWS) have improved the camping and permit booking system so that increasing demand for camping can be better managed and to help provide park visitors with better camping experiences.
The ParksQ system allows park managers to set and manage camping area visitor capacities and alert campers if a camping area is full or inaccessible.
On first use, the system requires customers to register an account. During registration, mandatory fields for personal information will be highlighted. All details are secured in accordance with Queensland information security standards and privacy legislation.
Once registered, your personal details required to issue a permit will automatically appear, saving you time when making or changing a booking. You will be able to make multiple bookings with ease, simply by adding to your permit order.
Booking cancellations or modifications resulting in a reduced fee will be automatically credited to your account. You can access your account at any time to view your transaction history, tax invoices and receipts.
All bookings created in the previous booking system will remain valid in the ParksQ system.
Why have bookings?
The booking system provides QPWS with camper contact details and occupancy numbers for camping areas. This allows QPWS to:
- ensure campers get the spot they booked
- respond to severe weather events, cyclones and other natural disasters where campers may need to be warned or evacuated
- prevent overcrowding, which can be detrimental to the enjoyment of visitors and to the environment.
Enquiries and booking support
www.qld.gov.au or 13 QGOV (13 74 68)
Booking number and camping tags
When you book your camp site you’ll receive a booking number confirming that your camping permit has been booked and paid for. This booking number and your details must be provided on a camping tag and displayed on your camping structure. Park rangers will check your camping tag to confirm your stay at the camping area.
If you book your camp site online, an online camping tag will be issued at the time of your booking. You should print this tag and display it on your camping structure as outlined on the tag. If you are unable to obtain an online camping tag you can collect one from nominated over-the-counter camping and vehicle access permit booking offices. If you are unable to print or collect a camping tag, write your permit number and surname on a piece of paper, place the paper in a clear, weatherproof bag and clearly display it on your camping structure.
Camping tags and vehicle stickers will not be posted out to you.
Over-the-counter booking offices
Over-the-counter camping and vehicle access permit booking offices allow campers to pay for camping, vehicle access permits and pre-paid camping credits at offices located throughout Queensland.
At a few parks and forests, you can obtain a camping permit and pay your fees at a self-registration shelter. Before arrival, check the camping information on the web page of the park or forest you plan to visit to see if self-registration is available.
Under the self-registration system you write out your own permit and camping tag and pay your camping fees using the envelopes provided at the self-registration shelter. Where self-registration is available, signs will indicate how to obtain a permit and what fees apply.
Permits for special groups
Organised groups are able to request a special account—group account, school account or commercial operator account—for pre-booking camping online.
- Group accounts—holders of group accounts have access to the same camp sites as standard customers, but can override standard group size limits.
- Schools accounts—holders of school accounts have access to special use areas that are not available to other account types. Discounts also apply for school groups.
- Commercial operator accounts—holders of commercial operator accounts have access to special use areas that are not available to other account types and can override standard group size restrictions.
To request a special account contact Camping Support. Supporting documentation may be required to confirm eligibility for a special account.
Bookings made by special account holders are subject to approval, an invoice and permit number will not be issued until the booking is approved.
Alterations and cancellations
Bookings may be altered, subject to availability, if sufficient notice is given. Bookings can be cancelled but you may not be entitled to a refund. To find out more, read the refund operational policy.
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